Frequently Asked Questions

Company & Operations

What does Dar AlKher Company do?

Dar AlKher Company for Contracting & General Trading specializes in procurement, logistics, supply chain coordination, and project execution services in Iraq. We handle local and international sourcing, manufacturer negotiations, global logistics, supply fulfillment, and direct end-user delivery for contracting and industrial projects.

Where is Dar AlKher located?

We are based in Basra, Iraq, serving clients across the country with a focus on the southern region.

How long has Dar AlKher been in business?

Dar AlKher Company has been operating since 2004, building long-standing relationships with suppliers, manufacturers, and clients across Iraq.

Is Dar AlKher part of a larger group?

Yes. Dar AlKher operates alongside trusted sister companies including Alnssor Office and Aldur Engineering, forming a diversified business network serving complementary sectors.

Services & Procurement

What types of procurement do you handle?

We handle both local and international procurement across a wide range of categories including construction materials, industrial equipment, electrical supplies, and general trading goods. Our network spans global manufacturers and suppliers.

How do I request a quote or place an order?

You can contact us through the form on our website, by email at info@daralkher.com, by phone, or via WhatsApp. Share the products or services you need and we will respond with availability and pricing. An order is confirmed once we issue a written confirmation.

Do you handle international shipping and logistics?

Yes. We coordinate global sourcing and logistics, managing international procurement, shipping, customs clearance, and delivery to your specified location in Iraq.

Delivery & Pricing

How long does delivery take?

Delivery times depend on product availability and logistics and are confirmed individually for each order. The timing stated in your order confirmation is an estimate rather than a fixed guarantee. We will keep you informed of any material changes.

Are prices on the website final?

Pricing and availability are confirmed at the time of quotation or order confirmation. Unless stated otherwise, prices generally do not include taxes, customs duties, transportation, or installation. For an accurate quote, please contact us with your requirements.

What payment terms do you offer?

Payment terms, including amounts, due dates, and accepted methods, are agreed individually for each order and stated in the order confirmation or invoice. We do not process or store payment card details through this website. See our Payment & Billing Policy for more detail.

Support & Contact

What should I do if a delivered item is damaged or incorrect?

Please inspect goods promptly on delivery and report any visible damage, shortage, or discrepancy to us in writing as soon as practicable. Hidden issues should be reported as soon as they are discovered. We will review the matter and arrange an appropriate resolution.

What are your business hours?

We are open Monday to Thursday and Saturday to Sunday, 7:00 AM to 9:00 PM. We are closed on Fridays.

How can I contact you?

You can reach us by phone at +964 770 733 8105 (AsiaCell) or +964 780 841 1779 (Zain), by email at info@daralkher.com, or via WhatsApp at +964 780 841 1779. You can also use the contact form on our website.

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